Xcellent Hair Square

Easy to make an appointment. Wonderful massage shampoo and Lem was terrific. He cut my hair exactly as I wanted him to.

Went in for a short layered cut and was super satisfied with the results. I also love that the price is reasonable. 45$ for a cut with wash. I will be coming back for all my cuts and gonna recommend to friends and family.

Made an appointment ahead of time and was quickly seated. I had a balayage and got it redone so it takes about 5 to 6 hours. The place is big and clean. All the stuff are nice and will tell you if other stuff needs to be done or treated. I went from chocolate brown to Ash gray and love it.

Not bad, just a little disappointed. Make sure you know what you are getting yourself into. I had texted ahead of time to make an appointment for Kevin, attached with the picture of the ideal color I wanted, which was dark blue. Over text and in person, they said it was definitely achievable. I showed up today and another female worker came up to me to help me with my hair. I then asked to make sure that I had made an appointment with Kevin and she confirmed that Kevin will be helping me. In the end Kevin only showed up to double check the color I wanted and said that was feasible. The female worker and another male worker proceeded to bleach and dye my hair. In the end, the color turned out much lighter than I had expected, which was okay since I assumed it was hard to really resemble the color in pictures.

However, I got home and noticed that the bell blvd branch of Xcellent had another customer the same day who got the exact same shade that I had intended initially (wish I went there instead ). I also noticed as I examined my hair closer that there were some areas that were not dyed blue(semi-patchy), so it was gray amidst all the blue.

Conclusion : I still like my hair and liked the two workers that worked on my hair, though I wish that since I had made an appointment for Kevin it would've actually been him who did my hair.

*TLDR* If you are to come, I definitely recommend going through details with them so that the shade and color is what you want. Also, definitely examine every part of your hair before leaving because it's possible that certain patches are not dyed.

P.S. I probably wouldn't return, or maybe if I do, I will probably check out the Bell Blvd Xcellent next time instead.

First picture below is the picture for the hair color I wanted, second picture is the customer's hair that I saw for Xcellent on Bell Blvd, the third picture is my hair when I got home, and the last picture is one of the spot I found that was gray and not dyed blue.
My hair was not too bad, just definitely less blue, more gray, and lighter than I had initially imagined.

Update: The blue was basically gone the very next morning (no wash). I was notified that it will become less and less blue the more I washed my hair, which was completely understandable. What baffled me was that the blue was completely gone, and in its place was gray the very next day after dying it blue. Can't really say I'm impressed with the quality of the work done here

Something was wrong with their phone all day long. I'm a new customer, referred to them by a client, and tried to reach them several times, left voicemails and texts. No response. Finally got thru and the person who answered seemed completely unconcerned. I might be old fashioned but a really good response would have been, gee, I'm sorry you had so much trouble reaching us but I'm here now so how can I help you? Her response was, I don't know what to tell you, this isn't my fault, what do you want? Then she hung up on me. Not gonna even try to use this business.

Went from a head full of highlights to this. Have super dark brown with tons of red. They did a great job. I love my new look.

I CANNOT BE HAPPIER!!! ALWAYS 5 stars when I come here!!! I took a break from coloring my hair and really just wanted to be natural the last 2 years. But I finally decided to color it again today, couple weeks before my wedding. Came to see Wynn and he put me at ease as I was contemplating the whole process. I told him I wanted some dimension in my dark hair but still keep it super natural and that's exactly what he did.
HE UNDERSTOOD THE ASSIGNMENT !! :) Super happy with the results and he really knows what he's doing so I 100% trust him with my hair. Love catching up and chatting throughout the process, it's always a fun time. Can't wait for my next appointment!

I took my little sister to get her hair done for the first time last week and I thought it came out really nice!! But it wasn't as blonde as she wanted it to be and she was shy and didn't say anything, so I booked another appointment and they fixed her hair and made it exactly how she wanted it - free of charge! I really appreciated that. My sister left the salon very happy with the results! She loves her hair!

Everyone at the salon is so nice and friendly! Once in a while I'll come here to treat myself and get a blowout because the way they massage your scalp when they wash your hair is heavenly lol. They're really good at everything! I recommend this place to everyone when they ask me where I get my hair done

I've never left a salon happy with my hair until i came here!
Came for a consultation, and was granted a swatch. Made appointment the next week. I had box dyed hair with 2.5 yr old highlights. I wanted ash blonde/brown balayage, no red tones at all. Kries delivered!! I was so happy, I didn't wash my hair for 4 days because I was afraid it couldn't be real. It's real!! Highly recommended, I have found my new salon!! Everyone was so nice, and Emily gave the best recommendations for after care. And she plays the best music too!
THANK YOU!

Walked in and asked for a men's haircut. Spoke in English so maybe they assumed I didn't know Chinese but I could hear them trying to pawn me off to each other as they sit on the couch with their phones.

Showed a pic of what I wanted and we agreed upon how much to cut off on the top... went way over the agreed amount. Never had a barber cut too first, then sides, then top again.